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Discussion Starter · #1 ·
In February 2021, I bought a 2019 959 Panigale with 164 miles on the clock from Ducati Detroit.

BACKGROUND ABOUT PURCHASE:

Previous owner was a well-known Ducatista and a long time Ducati Detroit customer. Had a heart attack and passed before he could turn it into his next track bike. Dealer felt bad for the spouse with a garage full of bikes and bought the bike back. Had the full Akrapovic system + EVO upmap already installed and offered it for sale at an attractive price.

Thought the Panigale would do well to keep my SuperSport off the track and on the street for commuting and light touring. Reflected on my impressions at the Ducati factory, the improved quality control, the network of Italian manufacturers. Boom….match made in heaven, Panigale shipped to my garage.

POST-PURCHASE:

Put a few street miles on the 959 to get to know it.

600 mile service in early June 2021.

Took off all the street bits and installed gorgeous SharkSkinz.

I have a track bike…I’m in love...Let the honeymoon begin.

Second Yamaha Champ School in late June. Invited by Nick Ienatsch to become a Coach.

On the way back home, stopped off at Virginia International Raceway to get in a track day. Had a hoot learning my lines and gradually picking up the pace during the morning session.

THE PROBLEM BEGINS:

Broke for lunch and found some droplets on the tail cowling. Looked all over the bike and couldn’t find telltale signs of where coolant could have come from. Seasoned rider looked also and opined the droplets didn’t come from my bike. Cleaned it up but potential problem didn’t leave my mind.

Got back out on the track. Third lap in, instrument cluster told me I was hot. Backed off on speed and bike didn’t cool down. Pulled in, let the bike cool off, checked the burp tank (good), re-started bike and quickly climbed to HIGH. Shut the bike off, loaded up and headed home to Florida.

Peeled off her dress at home in the garage. Got bike to operating temperature, fan kicked on but exhaust air was cool. Assumed circulation problem, probably thermostat failure.

TIME TO GET HELP:

Dropped bike off at EuroCycles of Tampa Bay.

Technician diagnosis? Weephole is losing fluid. Parts and labor $1400.

Warranty expired in May 2021. Now July 2021. Bike had just been in for 600 mile service.

Ducati goodwill? Dealer tried and was told nope.

Tech took water pump cover off today and found the below.

29155

29156


Looks to me the idler seized while the water pump continued spinning knocking off all its teeth.

Have to take radiator and rear ehaust manifold off to get to all the places the plastic bits could have migrated.

Dealer now telling me the bill is $2400. If a pulley did seize, may require even more invasive surgery to find the problem. My diagnosis, not theirs.

Although Service Manager agreed with me this was clearly an OEM part failure, I had to convince him to call back to Ducati NA to request assistance.

Hmmm….

Standing by for Ducati NA response.

HOW WILL THE STORY END:

I own two Ducatis, I’ve visited the factory, I’m on the Board of Directors for a motorcycle non-profit that has a national reach and I’m on track to become a Yamaha Champion Certified Coach (C3) that will only increase my reach to riders.

I want to be a good Ducati ambassador. No kidding, I really do. Not the snobby kind but the kind that just likes to share in the passion without the condescending tone.

I want this to work out well and believe the warranty team in Mountainview, CA simply doesn’t know the particulars of my case.

THE WARRANTY TEAM WILL WRITE THE CONCLUSION:

Anybody know the extension to the Ducati NA warranty team?

I intend to put together a pleasant note requesting some assistance as this seems way out of tolerance for a race-bred bike at such a young age.

For the record, I’m not a racer and my bike has ever been raced. Just a track day nerd like most other guys.
 

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Discussion Starter · #3 ·
It still had OEM coolant in it.

Nonetheless, thanks for the insight and experience you had.

I never would’ve thought Engine Ice would congeal like that.
 

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In February 2021, I bought a 2019 959 Panigale with 164 miles on the clock from Ducati Detroit.

BACKGROUND ABOUT PURCHASE:

Previous owner was a well-known Ducatista and a long time Ducati Detroit customer. Had a heart attack and passed before he could turn it into his next track bike. Dealer felt bad for the spouse with a garage full of bikes and bought the bike back. Had the full Akrapovic system + EVO upmap already installed and offered it for sale at an attractive price.

Thought the Panigale would do well to keep my SuperSport off the track and on the street for commuting and light touring. Reflected on my impressions at the Ducati factory, the improved quality control, the network of Italian manufacturers. Boom….match made in heaven, Panigale shipped to my garage.

POST-PURCHASE:

Put a few street miles on the 959 to get to know it.

600 mile service in early June 2021.

Took off all the street bits and installed gorgeous SharkSkinz.

I have a track bike…I’m in love...Let the honeymoon begin.

Second Yamaha Champ School in late June. Invited by Nick Ienatsch to become a Coach.

On the way back home, stopped off at Virginia International Raceway to get in a track day. Had a hoot learning my lines and gradually picking up the pace during the morning session.

THE PROBLEM BEGINS:

Broke for lunch and found some droplets on the tail cowling. Looked all over the bike and couldn’t find telltale signs of where coolant could have come from. Seasoned rider looked also and opined the droplets didn’t come from my bike. Cleaned it up but potential problem didn’t leave my mind.

Got back out on the track. Third lap in, instrument cluster told me I was hot. Backed off on speed and bike didn’t cool down. Pulled in, let the bike cool off, checked the burp tank (good), re-started bike and quickly climbed to HIGH. Shut the bike off, loaded up and headed home to Florida.

Peeled off her dress at home in the garage. Got bike to operating temperature, fan kicked on but exhaust air was cool. Assumed circulation problem, probably thermostat failure.

TIME TO GET HELP:

Dropped bike off at EuroCycles of Tampa Bay.

Technician diagnosis? Weephole is losing fluid. Parts and labor $1400.

Warranty expired in May 2021. Now July 2021. Bike had just been in for 600 mile service.

Ducati goodwill? Dealer tried and was told nope.

Tech took water pump cover off today and found the below.

View attachment 29155
View attachment 29156

Looks to me the idler seized while the water pump continued spinning knocking off all its teeth.

Have to take radiator and rear ehaust manifold off to get to all the places the plastic bits could have migrated.

Dealer now telling me the bill is $2400. If a pulley did seize, may require even more invasive surgery to find the problem. My diagnosis, not theirs.

Although Service Manager agreed with me this was clearly an OEM part failure, I had to convince him to call back to Ducati NA to request assistance.

Hmmm….

Standing by for Ducati NA response.

HOW WILL THE STORY END:

I own two Ducatis, I’ve visited the factory, I’m on the Board of Directors for a motorcycle non-profit that has a national reach and I’m on track to become a Yamaha Champion Certified Coach (C3) that will only increase my reach to riders.

I want to be a good Ducati ambassador. No kidding, I really do. Not the snobby kind but the kind that just likes to share in the passion without the condescending tone.

I want this to work out well and believe the warranty team in Mountainview, CA simply doesn’t know the particulars of my case.

THE WARRANTY TEAM WILL WRITE THE CONCLUSION:

Anybody know the extension to the Ducati NA warranty team?

I intend to put together a pleasant note requesting some assistance as this seems way out of tolerance for a race-bred bike at such a young age.

For the record, I’m not a racer and my bike has ever been raced. Just a track day nerd like most other guys.

sorry buddy. I live in Tamps too, not having any issues with mine on the track. Full track bike.
 

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My Ducati is 2018, it’s only done 3500 miles
Took it out got 2 miles from home a Big Bang and loss power this is what we have found.
Awaiting Ducati IK to see if they have any goodwill at all !!
Gear Bicycle part Wood Rim Font
Body jewelry Wood Revolver Jewellery Hardwood
 

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Discussion Starter · #7 ·
Sorry to hear about your bad luck, mate. Looks like you didn’t suffer too much fragmentation so hopefully you won’t have to work too hard chase down the bits and pieces in your oil sump.

I’ve ordered the steel WSBK gears from Ducati Kämna in DEU but they’re back ordered with no estimated ship date. I do believe Timo is working hard to get the parts from the manufacturer.

My bike’s been off the road (track) since June. I’m tempted to throw it back together with the OEM parts so I can take it to track days but the possibility of failure (and another $2400 repair bill) tells me to fight temptation.
 

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Sorry to see those broken internals! I've got about 9K miles on my 2016, have gone to 4 track days and end up racing a supercar just about every ride! ;D

I'm interested in this metal gear set. Can you post a link to where I can get them?
 

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Discussion Starter · #11 · (Edited)

Currently backordered but you can see in the reviews Timo (owner whom I spoke with over the phone) ships worldwide and folks are happy.
 

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Discussion Starter · #12 ·
Called Ducati Kaemna on Tuesday and talked with Timo’s business partner.

Small gears are in stock but the large gears are still back ordered from Italy.

He anticipates a few more weeks.

I’m debating whether to put my bike back together with the OEM plastic gears for an upcoming track day or just picking up my 959 from the dealer, waiting another month or so for the steel gears and use my SuperSport for the upcoming track day.

Installing the plastic gears would run the expensive risk of a repeat failure.

Using my SuperSport commuter bike again on the track is getting old.

This has been really discouraging.
 

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Discussion Starter · #13 · (Edited)
Steel WSBK gears (non-OEM) are finally on the way from Italy via a German vendor (www.ducati-kaemna.com).

The plastic OEM gears have been on hand for probably a month. I was really reluctant to pursue the repair with OEM parts because in the back of my mind would be the risk of another catastrophic failure. The same incident happening to @Rossbament requiring additional tear down to deal with secondary damage really raised the hairs on the back of my wallet’s neck. A second bill for $2400 dollars (I think @Rossbament may be into it for much more) would be a little tough to casually swallow and/or defend.

I was waiting, waiting, waiting for the WSBK gears to ship and over the past few weeks I really started getting anxious to have my Panigale back for some personal track days, a skills camp (coaching), and another Yamaha Champions Riding School event.

Some of those have come and gone and I did them on the Ducati SS - good ‘ol reliable girl that she is.

Relieved that the steel gears are finally en route. Will be nice to be whole again preserving my SS for commuting and stylish grocery runs and focusing my track skills with the Panigale along with the added confidence I’m not going to blow up my water pump under normal acceleration and conditions for which the bike was designed.

Ducati NA helped out so far with $500 after a lot of work on my part and a lot of attempted deflection on their part but I’m not sure we’ve yet discovered all the damage. The repair was put on pause waiting on both OEM and aftermarket parts so I’m not considering this a closed case yet for Ducati NA.
 

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Discussion Starter · #15 ·
For the steel gears, from the www.ducati-kaemna.com webpage the SKU is:

SKU: wprpani

Specific webpage is here:


For the plastic OEM gears, I’ll have to dig those out of my parts manual.
 

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For the steel gears, from the www.ducati-kaemna.com webpage the SKU is:

SKU: wprpani

Specific webpage is here:


For the plastic OEM gears, I’ll have to dig those out of my parts manual.
No need to dig up the plastic gears, I'm only talking about the metal gears. With the part numbers we should be able to order them here in the states with out shopping overseas.
 

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Discussion Starter · #18 · (Edited)
I know everybody around the world has been on the edge of their seats so I thought I’d break the tension and let you all know my parts are at customs in Miami.

For the next twist in the plot, the Ducati dealer where I dropped off the bike to be torn down (and it is) is no longer a Ducati dealer.

That doesn’t change the mechanic’s qualifications to fix my bike (great mechanic and great guy, Richie Furtado) but Ducati has provided some goodwill assistance that I can no longer use at this shop.

I’m thinking my weekend is going to yield some interesting developments.
 

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Discussion Starter · #20 · (Edited)
All back together finally.

Was able to apply the Ducati $500 in the end so that was nice to take away some sting.

Homestead Speedway next weekend. Definitely hoping to have a problem free shakedown day to reacquaint myself with the Panigale and learn the raceline (first time on the Homestead track).
 
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