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Discussion Starter · #1 ·
I contacted the company and they are replacing it. Just curious who else is seeing this, if anyone.
 

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Premium Member
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Discussion Starter · #2 ·
The owner is replacing the plate so I've just gotta swap the LEDs.

No complaints on the customer service.
 

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I contacted the company and they are replacing it. Just curious who else is seeing this, if anyone.
No, but wash that thing for goodness sakes! lol!
 

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They're replacing it due to (IMO) normal wear and tear? That's awesome!

I've got about 2300 miles on mine, haven't seen anything like this.
 

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Discussion Starter · #5 ·
"Normal" wear and tear is pretty subjective. I thought it would have been a thicker paint considering where it's located and the abuse it's inherently subject to because of its location.

They are just replacing the plate but it's still a pretty stand up thing to do. Never got an actual answer if this was a warranty claim or a good deed.

Regardless, I'm grateful.
 

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Discussion Starter · #6 ·
No, but wash that thing for goodness sakes! lol!
On the way to work they were replacing a bridge and just flooded the grooves concrete with water. Everything was covered. But it's a bike. If it were a Tamburini T12 I'd be on top of it but...
 

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That isn't normal, probably the plate wasn't fully cleaned before powder coating. NRC is great with customer service inquiries though.
 
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